Legal

Terms & Conditions

Last updated: 11 November 2026

⚠ Draft Document — Pending Business Review

These Terms and Conditions are a working draft prepared for Azora Premium Reseller. Operational policies such as delivery timelines, return windows, and specific courier partners contain placeholders subject to formal business confirmation.

1.Introduction & Independent Reseller Status

These Terms and Conditions ("Terms") govern your access to and use of Azora Premium Reseller's website and services.

Azora is an independent premium reseller of authentic Apple products and premium tech accessories in India. Azora is not affiliated with, sponsored by, or endorsed by Apple Inc., unless otherwise expressly declared.

Apple, iPhone, iPad, Mac, Apple Watch, AirPods, and MagSafe are registered trademarks of Apple Inc., registered in the U.S. and other countries.

2.Acceptance of Terms

By accessing our website, making inquiries, or placing product reservations, you confirm that you are at least 18 years of age and legally competent to enter into binding contracts under the Indian Contract Act, 1872.

Continued use of our platform constitutes unconditional agreement to these Terms and our Privacy Policy.

3.Product Authenticity & Warranty

Every Apple product sold by Azora is guaranteed to be 100% brand new, authentic, and in its original manufacturer packaging with untampered seals.

All devices carry Apple's Standard One-Year Limited International/National Warranty, redeemable at any Apple Authorized Service Provider (AASP) across India and worldwide.

Azora assists customers with warranty registration and guidance on AppleCare+ coverage options.

4.Pricing, Taxes & Invoices

All quoted product prices are in Indian Rupees (INR) and include applicable Goods and Services Tax (GST) unless explicitly noted otherwise.

A formal GST tax invoice will be issued for every completed purchase, displaying the device serial number/IMEI for transparent warranty records.

5.Orders, Reservations & Payments

Product reservations on upcoming devices are subject to official stock allocations and distributor supply timelines.

Accepted payment modes include UPI, Net Banking, Credit/Debit Cards, and verified EMI options through authorized banking partners [PLACEHOLDER — confirm payment options].

6.Cancellation, Return & Replacement Policy

Orders can be cancelled prior to product dispatch by notifying our customer concierge.

Due to the high-value nature of sealed electronic hardware, returns are accepted exclusively in case of transit damage, dead-on-arrival (DOA) units, or packaging discrepancy reported within 24 hours of delivery with unboxing video proof [PLACEHOLDER — confirm exact policy window].

7.Shipping & Insured Delivery

We partner with premier express courier services to provide insured, tracked delivery across serviceable pin codes in India.

Deliveries require an OTP or physical signature upon receipt to ensure device security.

8.Limitation of Liability & Governing Law

Azora shall not be liable for incidental, indirect, or consequential damages resulting from product use or delayed delivery caused by force majeure events.

These Terms are governed by and construed in accordance with the laws of India. Any disputes arising hereunder shall be subject to the exclusive jurisdiction of the competent courts in [PLACEHOLDER — City, India].

9.Contact & Customer Concierge

For any inquiries regarding these Terms, contact our customer relations desk:

  • Business Name: Azora Premium Reseller
  • Official Email: hello@azora.in [PLACEHOLDER]
  • WhatsApp Concierge: +91 99999 99999 [PLACEHOLDER]
  • Office Location: [PLACEHOLDER — Registered Office Address, India]